Privacy Policy
At Ergenekms, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile application, or services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
When you register, book a trip, or contact us, we may collect:
- Name
- Email address
- Phone number
- Payment details (e.g., credit card information)
b. Non-Personal Information:
This includes data automatically collected when you use our website, such as:
- Browser type and version
- IP address
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process your bookings and payments
- Provide customer support
- Send updates, promotions, or trip-related notifications
- Improve our website and services
- Comply with legal obligations
3. How We Protect Your Information
We implement robust security measures to protect your personal data, including:
- SSL encryption for secure transactions
- Regular system monitoring for vulnerabilities
- Restricted access to sensitive data
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Trusted partners who help us process payments, manage bookings, or provide support services.
- Legal Authorities: When required by law or to protect our rights.
5. Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications.
- Restrict how we use your data.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences.
- Track website traffic and usage patterns.
You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your information.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.
Your trust is important to us. At Ergenekms, we’re committed to ensuring that your data is secure and your privacy is respected.